Catering and Accommodation Management  ·  Level 6
Banquets And Events
Chapter 1: Carry out mis en scene for banquets and events
📚 10 Topics
⚑ What you will be able to do

By the end of this chapter, you will be able to:

  • Wear the correct personal protective equipment safely and follow all safety procedures.
  • Select and assemble cleaning materials and equipment properly according to the right procedures.
  • Clean floors effectively, adapting your method to the specific type of floor.
  • Arrange furniture correctly to fit the needs of different banquet and event setups.
  • Set up décor accurately to match the theme and requirements of the event.
  • Welcome guests warmly and seat them following the proper service event procedures.
  • Serve food and beverages correctly using the appropriate methods of service.
  • Clear tables efficiently and safely by following the correct procedures.
  • Complete billing accurately and professionally according to the proper process.

Mastering these skills will help you create smooth, welcoming, and memorable events that guests will appreciate and enjoy!

Compiled by: Rose Akoth

Banquets and events form a vital part of the hospitality industry in Kenya, especially within catering and accommodation management. The ability to carry out mise en scène effectively ensures that these occasions run smoothly, meet client expectations, and uphold professional standards. This chapter introduces the fundamentals of banqueting, highlighting the roles of staff and their responsibilities in delivering seamless event experiences. Understanding these aspects is crucial for hospitality professionals operating in diverse Kenyan settings, from hotels and lodges to conference centers and county government functions.

1.1 Introduction to Banqueting

Banqueting covers the planning and service of formal and informal functions, from a small meeting to a large wedding, and mise en scene is the preparation of the venue and resources before guests arrive so that service can run smoothly.

1.1.1 Definition

Banqueting work rests on a few basic terms that staff must understand before taking on any function.

Banquets

A banquet is a formal meal served to a group of guests, usually as part of a planned function such as a dinner, award ceremony or celebration, prepared and served as one coordinated event rather than individual orders.

Events

An event is any organised gathering, such as a conference, wedding, exhibition or meeting, for which catering, venue and service arrangements are planned and delivered together.

Banquets menu

A banquets menu is the fixed or chosen set of dishes prepared for a specific function, agreed with the client in advance, which allows the kitchen to prepare food in bulk and service staff to plan their timing around a known course sequence.

Practice Questions

  1. Define banqueting and explain how it differs from buffet and à la carte services. (10 marks)

  2. Describe five characteristics of banqueting and how they apply in Kenyan hospitality settings. (15 marks)

  3. Explain the role of mise en scène in enhancing the banqueting experience. (10 marks)

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🔒1.2 Banqueting Staff and Responsibilities

A banqueting team is made up of several roles, each with its own responsibilities in planning and running a function. The banqueting manager oversees the whole banqueting department, planning functions, allocating staff and ensuring each event meets the standa…

🔒1.3 Types of Functions

Functions fall broadly into professional and social categories, each needing a different style of planning and service. Professional functions are organised around business or trade purposes. Meetings are gatherings of a group to discuss business matters, usua…

🔒1.4 Banqueting Booking and Reservation

Booking and reservation record the details of a function from first enquiry through to confirmation, so that every department knows what has been agreed and can prepare for it in good time. Several documents support the booking process from enquiry to the day…

🔒1.5 PPES for Service

Banqueting staff wear personal protective and uniform items that keep them safe, hygienic and smartly presented during service. Black leather low heeled shoes give staff a stable, comfortable base for standing and moving throughout a long service, while keepin…

🔒1.6 Occupational Safety and Hygiene Practices

Occupational safety and hygiene practices protect staff and guests from accidents, fire, illness and contamination during banquets and events. A banqueting team that follows clear safety rules and hygiene procedures prevents disruption to service and keeps a v…

🔒1.7 Cleaning Material and Equipment

Cleaning material and equipment are the consumables and tools a banqueting team uses to prepare a function room before service and restore it to a hygienic state afterwards. Choosing the right item for the surface and the soiling involved keeps the venue spotl…

🔒1.8 Cleaning Procedures

Cleaning procedures are the methods a banqueting team follows to remove dust, dirt and soiling from a function room before and after an event. Each method suits a different surface or height, and using the wrong one can leave an area looking unclean or damage…

🔒1.9 Furniture Arrangement / Layouts

Furniture arrangement shapes how guests move through a function room, how well they can see a speaker or each other, and how smoothly staff can serve them. Choosing the right layout for the type of function makes the difference between a room that works and on…

🔒1.10 Décor Interpretation

Décor interpretation is the skill of translating a client's theme and preferences into the visual and atmospheric elements of a function room. A banqueting team that interprets décor well matches colour, materials and layout to the occasion, whether a formal d…

Chapter Summary

This chapter provides a comprehensive overview of banqueting, beginning with its definition and the key roles and responsibilities of banqueting staff. It explores different types of functions, distinguishing between professional and social events, and explains the procedures involved in booking and reservation, including the essential documents used. The importance of personal protective equipment for service staff is highlighted alongside detailed occupational safety and hygiene practices, covering safety rules, hygiene standards, environmental cleanliness, and sanitation specific to food and beverage events. The chapter also examines the various cleaning materials and equipment required, as well as the correct cleaning procedures to maintain high standards. Additionally, it discusses the principles of furniture arrangement and layouts suitable for different events. Finally, the interpretation of décor is addressed, emphasizing how decorations vary according to the nature of the function.

Self-Assessment

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A. Written Assessment

  1. What is the primary purpose of banqueting in the hospitality industry? (2 marks)
  2. Identify three key responsibilities of banqueting staff during an event. (3 marks)
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Chapter Examination Questions

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SECTION A (40 Marks) - Answer ALL Questions

  1. Define banqueting and explain its significance in the catering and accommodation industry in Kenya. (4 marks)
  2. Identify five key banqueting staff roles and describe the primary responsibility of each. (4 marks)
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Am I competent?

At the start of this chapter we promised you would be able to:

  • Wear the correct personal protective equipment safely and follow all safety procedures.
  • Select and assemble cleaning materials and equipment properly according to the right procedures.
  • Clean floors effectively, adapting your method to the specific type of floor.
  • Arrange furniture correctly to fit the needs of different banquet and event setups.
  • Set up décor accurately to match the theme and requirements of the event.
  • Welcome guests warmly and seat them following the proper service event procedures.
  • Serve food and beverages correctly using the appropriate methods of service.
  • Clear tables efficiently and safely by following the correct procedures.
  • Complete billing accurately and professionally according to the proper process.

Tick each one you can genuinely do.

So, are you there yet?

You're competent when you can confidently do 50% or more of what this chapter promised.

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