Cosmetology  ·  Level 5
Make Up Services
Chapter 1: Prepare for make-up service
📚 8 Topics
⚑ What you will be able to do

By the end of this chapter, you will be able to:

  • Carry out a client consultation following the correct procedure to understand their makeup needs.
  • Select and wear the appropriate personal protective gear safely for the job.
  • Drape the client properly for skin makeup according to the service requirements.
  • Analyze the client’s skin accurately following the correct procedure for the makeup service.
  • Assemble and prepare all skin makeup tools and equipment correctly for the service.
  • Prepare the client’s skin properly for makeup according to the service requirements.
  • Perform the skin makeup procedure accurately based on the client’s needs.
  • Provide clear aftercare advice for skin makeup tailored to the service offered.

These skills will help you deliver professional, safe, and personalized makeup services that make your clients feel confident and cared for.

Compiled by: Elizabeth Mburu

Make-up services form a critical part of the cosmetology industry in Kenya, catering to diverse client needs ranging from daily wear to special occasions such as weddings and corporate events. Preparation for make-up service ensures that professionals deliver high-quality, hygienic, and client-focused treatments. This chapter lays the foundation for effective make-up application by clarifying essential terminology and emphasizing the importance of thorough client consultation to tailor services appropriately.

1.1 Definition of Terms

The terms below are the basic language of make-up work, used when consulting clients, choosing products and explaining a look. Knowing them precisely helps the make-up artist understand how products work on the face and skin, and explain services clearly to clients. Example: before a photo shoot, the artist explains to the client that her skin will be prepared first and the make-up then built up in thin layers so it looks smooth on camera.

Make up

Make-up is the professional application of cosmetic products to the face, and sometimes the body, to enhance features, even out skin tone or change appearance for a look or occasion. It combines artistry with technical skill, because products and techniques must suit the client's skin, features and event. Looks range from light daytime make-up to long-lasting bridal and stage make-up. Example: a bridal make-up artist chooses long-wearing, photo-friendly products so the bride's make-up stays fresh from the ceremony to the evening reception.

Face

The face is the front part of the head, from the hairline to the chin and from ear to ear, made up of the forehead, eyebrows, eyes, nose, cheeks, lips and chin. It is the main area of make-up work, and its shape and features decide where products are placed to balance and highlight the client's best features. The skin of each area differs in thickness and oiliness, so it needs slightly different products. Example: on a client with a long face, the artist applies blusher across the cheeks rather than upwards, to make the face look wider.

Main areas of the face in make-up work:

  • Forehead: The area above the eyebrows, often oilier, where shine control is useful.
  • Eyes and eyebrows: The thinnest and most sensitive skin on the face, needing gentle products and handling.
  • Nose: A central feature that can be shaped visually with light and dark shades.
  • Cheeks: The area where blusher and highlighter add colour and lift.
  • Lips and chin: The mouth area, where lip products define shape and colour.

Skin

Skin is the organ that covers and protects the whole body, including the face. It keeps out micro-organisms and harmful substances, holds in moisture, helps control body temperature and gives the sense of touch. It has three main layers: the epidermis on the surface, the dermis beneath it and the subcutaneous fatty layer below. Make-up sits on the epidermis, so its condition decides how well the make-up looks and lasts. Example: a client with flaky patches on her cheeks is moisturised well before foundation, because foundation clings to dry skin.

Functions of the skin:

  • Protection: Forms a barrier against micro-organisms, chemicals and injury.
  • Temperature control: Releases sweat and adjusts blood flow to cool or warm the body.
  • Sensation: Contains nerve endings that sense touch, pressure, heat, cold and pain.
  • Moisture control: Holds water in the body and prevents the skin drying out.
  • Vitamin D production: Makes vitamin D when exposed to sunlight.
  • Excretion: Removes some waste through sweat.

Cosmetics

Cosmetics are products applied to the body, especially the face, skin, hair and nails, to clean, beautify, protect or change appearance, without being intended to treat disease. They include skin care products, colour make-up, cleansers and fragrances. A make-up artist must know what each cosmetic does, how to store it and which ingredients may irritate sensitive skin. Example: a client tells the artist that perfumed products make her skin itch, so the artist uses only fragrance-free cosmetics on her.

Main groups of cosmetics:

  • Cleansing cosmetics: Products that remove dirt, oil and make-up from the skin.
  • Skin care cosmetics: Products that moisturise, tone and protect the skin before make-up.
  • Colour cosmetics: Products that add colour or cover, such as foundation, blusher and lipstick.
  • Setting cosmetics: Products that fix make-up and control shine, such as powders and setting sprays.
  • Fragrances: Products that give a pleasant scent, which can irritate sensitive skin.

Metabolism

Metabolism is the set of chemical processes in the body's cells that turn food into energy and build and repair tissues. In the skin, metabolism produces new cells in the lower epidermis, which move up to the surface and are shed as dead cells over several weeks. The rate is affected by age, diet, sleep, water intake, health and stress, and this shows in how fresh and smooth the skin looks. Example: an artist notices that a client recovering from illness has dull, tired-looking skin, so she exfoliates gently and uses a radiance primer before foundation.

Factors that affect skin metabolism:

  • Age: Cell renewal slows with age, so mature skin looks less smooth and recovers more slowly.
  • Diet: A balanced diet gives the skin the nutrients it needs to produce healthy cells.
  • Water intake: Drinking enough water helps keep the skin hydrated and supple.
  • Sleep: The body repairs tissues during sleep, so lack of sleep can leave skin dull.
  • Health and medication: Illness, hormones and some medicines can change the skin's condition.

Other terms used in make-up

  • Hygiene: The practices that prevent contamination and infection, such as washing hands, cleaning brushes and using disposable applicators.
  • Primer: A product applied before foundation to smooth the skin's surface and help make-up last longer.
  • Contouring: Using darker and lighter shades to create shadows and highlights that shape the face.
  • Allergen: A substance, such as a fragrance or preservative, that can cause an allergic reaction in some clients.
  • Patch test: A small amount of product applied to the skin before a full application, to check for a reaction.
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🔒1.2 Client Consultation

Client consultation is a vital step that determines the success of the make-up service by aligning the artist’s approach with the client’s needs and expectations. In Kenya’s diverse cosmetology market, ranging from urban salons to rural clinics, effective cons…

🔒1.3 Client Record Card

In the Kenyan cosmetology industry, maintaining comprehensive client record cards is essential for delivering personalized and professional make-up services. These records enable make-up artists to track client preferences, skin conditions, allergies, and prev…

🔒1.4 Personal Protective Gear Uses of PPEs

Personal protective gear is the clothing and equipment a make-up artist wears to protect themselves and their clients from infection, product spills, allergens and injury during make-up services. Make-up is applied at very close range to the client's face, eye…

🔒1.5 Client Draping

Client draping is a fundamental preparatory step in make-up services, ensuring both client comfort and professional hygiene. In Kenya's cosmetology sector, where service quality directly influences client retention and reputation, proper draping protects clien…

🔒1.6 Client’s Skin Analysis

Skin analysis is the close examination of a client's skin before make-up, to find out its type, colour, muscle tone and any diseases or disorders. It guides the choice of products and techniques, so the make-up suits the skin, looks good and lasts, and it show…

🔒1.7 Make-up tools and equipment’s

Make-up tools are the hand-held items used to apply, blend and handle make-up products, and make-up equipment is the larger furniture and devices that support the client and the artist during the service. The right tools give an even, professional finish, whil…

🔒1.8 Make up products and supplies

Make-up products are the cosmetics applied to the skin, eyes and lips to prepare, colour and set the face, while supplies are the items that support the service, such as gloves, towels, head bands and drapes. Products are applied in a set order, from skin prep…

Chapter Summary

This chapter provided foundational knowledge essential for preparing a make-up service, starting with the clear definition of key terms related to the field. It emphasized the importance of client consultation to understand individual needs and preferences, highlighting various reasons for conducting thorough consultations. The role of the client record card was explained, underscoring its significance in tracking client history and preferences for future services. Personal protective equipment (PPE) was introduced as a critical element for safety, with a focus on its correct use and the importance of protecting both the client and the professional. Client draping techniques were discussed, along with the reasons for proper draping to maintain hygiene and client comfort. The chapter also covered the process of client skin analysis, including identifying common skin diseases and explaining why a careful skin assessment is necessary before applying make-up. An overview of essential make-up tools and equipment was provided, followed by a discussion on make-up products and supplies, their usability, and the factors to consider when selecting them. Finally, the chapter concluded with guidelines on the proper maintenance of tools and equipment to ensure hygiene and longevity.

Self-Assessment

🔒 PDFDownload this self-assessment, with answers

A. Written Assessment

  1. Define the term "client consultation" in the context of make-up services. (2 marks)
  2. List four reasons why client consultation is essential before applying make-up. (4 marks)
🔒20 more in this section.

Chapter Examination Questions

🔒 PDFDownload these examination questions, with worked answers

SECTION A (40 Marks) - Answer ALL Questions

  1. Define the term "client consultation" in the context of make-up services and explain why it is essential before starting any procedure. (4 marks)
  2. List four key elements that should be included in a client record card for make-up services. (4 marks)
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Chapter Practical Activities

Practical 1: Conduct a client consultation to determine makeup preferences and requirements

Cosmetology · Level 5
Make Up Services
PRACTICAL ASSESSMENT
TIME: 4 HOURS
⬇ PDFCandidate Instructions (Candidate Tool)

Type: Individual

INSTRUCTIONS TO CANDIDATE:
1.  You are required to perform the following task:
i.  Conduct a detailed client consultation for a full-face makeup service lasting approximately 60 minutes, including skin analysis and recording client preferences.
2.  You have been provided with the following resources for the practical task:
Tools & EquipmentMaterials
MirrorClient consultation record card
PenCleanser
Toner
Moisturizer
Cotton wool
Disinfectant
Personal protective equipment (apron, gloves, closed flat shoes)
⬇ PDFResources Required (Cutting List)
S/NItemQuantity
1Client consultation record card1 Pc per Candidate
2Mirror1 Pc per Candidate
3Cleanser50 mls per Candidate
4Toner50 mls per Candidate
5Moisturizer50 mls per Candidate
6Cotton wool20 Pcs per Candidate
7Disinfectant100 mls per Candidate
8Personal protective equipment (apron, gloves, closed flat shoes)1 set per Candidate
9Pen1 Pc per Candidate
⬇ PDFAssessor Guide
Items to be EvaluatedMarks AvailableMarks ObtainedComments
TASK 1: Conduct client consultation
Identified and gathered tools, supplies and materials required for client consultation
(Award 1 mark each for tools, supplies, materials, and equipment)
4
Wore personal protective equipment correctly
(Award 1 mark each for apron, gloves, closed flat shoes)
3
Adhered to standard operating procedures for makeup consultation including proper ventilation and lighting
(Award 1 mark each for ventilation and lighting)
2
Observed occupational safety and health precautions including sterilization, sanitation, and disinfection
(Award 1 mark each for sterilization, sanitation, disinfection)
3
Checked tools and equipment for serviceability as per manufacturers' instructions
(Award 1 mark each for availability and functionality)
2
Checked makeup products and supplies for usability including expiry dates and instructions on use
(Award 1 mark each for expiry date check and instructions check)
2
Communicated effectively during consultation, filled client record card accurately, and recorded skin analysis details
(Award 1 mark each for communication, record card, skin analysis, skin type, skin condition, contraindications)
6
Analyzed the area of treatment including skin tone, skin type, contraindications, and skin electricity
(Award 1 mark each for skin tone, skin type, contraindications, skin electricity)
4
Used products and supplies according to service requirements and manufacturers' instructions without wastage
(Award 1 mark each for correct product use and no wastage)
2
Sub-Total28
PRODUCT CHECKLIST
Completed client consultation record card with accurate and comprehensive client details and skin analysis
(Award up to 6 marks for completeness and accuracy)
6
Maintained a clean and organized workstation post consultation, managing and disposing waste as per workplace policy
(Award 1 mark each for arranging, emptying dustbin, disinfecting surface)
3
Disinfected and stored reusable supplies correctly as per manufacturers' instructions
(Award 1 mark each for disinfecting plastic spatulas, brushes, beauty blender)
3
Disposed of non-recyclable supplies as per service requirements and workplace policy
(Award 2 marks or zero)
2
Sub-Total14
GRAND TOTAL42
ASSESSMENT OUTCOME:   ☐ Competent    ☐ Not Yet Competent (competent if at least 50%)

Practical 2: Prepare and complete client record card for make-up service

Cosmetology · Level 5
Make Up Services
PRACTICAL ASSESSMENT
TIME: 3 HOURS
⬇ PDFCandidate Instructions (Candidate Tool)

Type: Individual

INSTRUCTIONS TO CANDIDATE:
1.  You are required to perform the following task:
i.  Complete a client record card documenting client personal details, consultation findings, skin analysis, and contraindications for a make-up service.
2.  You have been provided with the following resources for the practical task:
Tools & EquipmentMaterials
PenClient record card
MirrorMake-up consultation form
Skin analysis chart
Make-up products (sample for reference)
Personal protective equipment (apron, gloves)
⬇ PDFResources Required (Cutting List)
S/NItemQuantity
1Client record card1 Pc per Candidate
2Pen (blue or black ink)1 Pc per Candidate
3Make-up consultation form1 Pc per Candidate
4Mirror1 Pc per Candidate
5Skin analysis chart1 Pc per Candidate
6Make-up products (sample for reference)Set per Candidate
7Personal protective equipment (apron, gloves)Set per Candidate
⬇ PDFAssessor Guide
Items to be EvaluatedMarks AvailableMarks ObtainedComments
TASK 1: Prepare and complete client record card
Identified and gathered tools and materials for preparing client record card
(Award 1 mark each for Client record card, Pen, Consultation form, Mirror)
4
Wore personal protective equipment as per workplace policy
(Award 1 mark each for apron and gloves)
2
Adhered to standard operating procedures in preparing client record card (proper lighting, ventilation)
(Award 1 mark each for ventilation and lighting)
2
Observed occupational safety and health precautions (sanitation, disinfection of tools)
(Award 1 mark each for sanitation, disinfection, and cleanliness)
3
Checked tools and materials for serviceability and usability (pen ink, card condition)
(Award 1 mark each for pen usability and card availability)
2
Carried out client consultation effectively and recorded details accurately
(Award 1 mark each for client details, recent medical history, skin type, skin condition, contraindications, and communication)
6
Analyzed skin type, tone, condition and recorded findings correctly
(Award 1 mark each for skin tone, skin type, condition, and contraindications)
4
Completed client record card legibly and accurately with all required fields
(Award 1 mark each for neatness, completeness, accuracy, and client signature)
4
Provided aftercare advice and recorded on client record card
(Award 1 mark each for appropriate advice, clarity, and recording)
3
Cleaned and disinfected work station after completing documentation
(Award 1 mark each for cleaning and disinfecting)
2
Disposed waste and stored materials according to workplace policy
(Award 1 mark each for waste disposal and storage)
2
Sub-Total34
PRODUCT CHECKLIST
Client record card is fully completed with all required client information
(Award up to 5 marks for completeness and accuracy)
5
Skin analysis and contraindications are correctly documented
(Award up to 5 marks for correct skin analysis and contraindications)
5
Aftercare advice is appropriate and clearly recorded on the card
(Award up to 3 marks for relevant and clear aftercare advice)
3
Sub-Total13
GRAND TOTAL47
ASSESSMENT OUTCOME:   ☐ Competent    ☐ Not Yet Competent (competent if at least 50%)
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🔒Perform client draping to protect clothing during make-up applicationPractical 3
🔒Carry out client skin analysis to identify skin type and detect skin conditionsPractical 4
🔒Identify and Define Key Makeup TermsPractical 5
🔒Select appropriate makeup products and supplies for client skin type and desired lookPractical 6
🔒Demonstrate maintenance of makeup tools and equipmentPractical 7
🔒Use of Personal Protective Equipment during Make-up PreparationPractical 8
🔒Simulate client preparation sequence for make-up servicePractical 9
🔒Identification of Common Skin Diseases Relevant to Makeup ApplicationPractical 10
🔒Explain importance of PPEs and client record card in make-up servicePractical 11
🔒Demonstrate proper disposal and hygiene after makeup preparationPractical 12
🔒Prepare a checklist for makeup preparation for an evening eventPractical 13
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Am I competent?

At the start of this chapter we promised you would be able to:

  • Carry out a client consultation following the correct procedure to understand their makeup needs.
  • Select and wear the appropriate personal protective gear safely for the job.
  • Drape the client properly for skin makeup according to the service requirements.
  • Analyze the client’s skin accurately following the correct procedure for the makeup service.
  • Assemble and prepare all skin makeup tools and equipment correctly for the service.
  • Prepare the client’s skin properly for makeup according to the service requirements.
  • Perform the skin makeup procedure accurately based on the client’s needs.
  • Provide clear aftercare advice for skin makeup tailored to the service offered.

Tick each one you can genuinely do.

So, are you there yet?

You're competent when you can confidently do 50% or more of what this chapter promised.

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